Frequently Asking Question
Price can be based on FOB (Free On Board), CNF (Cost and Freight) ‘or CIF (Cost Insurance and Freight).
- Minimum Order.
Minimum order is 10m2 (for stone tiles/pavers). We have no minimum order required for stone carving.
- Delivery Time.
Time delivery normally 25 days after L/C opened or Deposit arrice in our account.
Shipping is done by sea freight. In the event no carrier specified, we are free to appoint carrier in the best interest of customers.
- Service and Guarantee and Claim.
We will replace or repaired if any manufacturing defect found. Claim can be accepted only for mistake that caused by production or packaging. We are not responsible for any defect that caused by the shipping ‘or any force majure condition.
We will keep customer’s own design and will not publish and sell it to another customer.