FAQ

Price

Our price is can be based on FOB (Free On Board), CNF (Cost and Freight) ‘or CIF (Cost Insurance and Freight).

Minimum Order

Our minimum qty order is 10m2 (For tiles/pavers). There is no minimum for order stone carvings

Delivery Time

Normally our delivery time takes 5 days after L/C opened or Deposit arrived in our account.

Shipping

Shipping is done by sea freight. In the event no carrier specified, we are free to appoint carrier in the best interest of customers.

Get a Quote/Free Sample

Easy step to placing an order/get a quote or free sample from us, please contact us on Whatsapp/Mobile Phone: https://wa.me/6287829823421 (Sinta) or email us your requirement on sinta.silalahi@dw-corporation.com

Service and Guarantee and Claim

We will replace or repaired if any manufacturing defect found. Claim can be accepted only for mistake that caused by production or packaging. We are not responsible for any defect that caused by the shipping ‘or any force majure condition.

Customer Privacy Policy

We will keep customer’s own design and will not publish and sell it to another customer.

How to Meet us at Cirebon, West Java

Stone Depot is located in Cirebon, West Java, Indonesia. To get in touch with us, it simply needs to choose your comfortable accommodation by train, driven a car, or using airplanes to arrive at Cirebon. Read more for further assistance to get to Cirebon.

How are we doing to improve the quality standards of our products?

Our R&D team using a double care QC system with ISO standard usually also makes sure to listen to the customers’ needs prior to the stone purchase and delivery, since green Sukabumi stone with premium quality is pretty heterogeneous in nature. This way, customers get a satisfying and high-quality result before any construction process gets commenced.

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